COOKIE POLICY
This Cookie Policy explains how vaporvane (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit our website, www.vaporvane.com. As a Canadian-registered business serving customers in North America and Europe, we are committed to transparency regarding data collection in compliance with the General Data Protection Regulation (GDPR), the ePrivacy Directive, and Canadian privacy statutes.
- Understanding Cookies
Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use these tools to facilitate site navigation, understand how visitors interact with our bathroom furnishing collections, and provide a stable shopping environment. - Control and Consent
We respect your right to privacy and provide you with full control over non-essential data collection.
Cookie Consent Banner: Upon your first visit to our site, a cookie banner will appear.
User Choice: We only activate non-essential cookies (such as those used for analytics or preferences) after you have provided explicit consent by clicking the “Accept” button on our banner.
Opt-Out: You may choose to decline non-essential cookies or modify your browser settings to restrict cookies at any time. However, please note that essential cookies required for the functionality of the shopping basket and checkout process will remain active to facilitate your transaction. - Third-Party Cookies & Payment Integrity
To ensure a professional and secure checkout experience, vaporvane utilises services from Stripe for payment processing.
Stripe Cookies: When you navigate to the checkout area, Stripe may place third-party cookies on your device. These are used primarily for fraud detection, risk assessment, and to maintain the integrity of the payment session.
Operational Necessity: These cookies are essential for Stripe to verify the legitimacy of the transaction and to monitor for any anomalous activity, ensuring the reliability of the financial process for both the merchant and the consumer. - Data Retention Periods
The duration for which a cookie remains on your device depends on whether it is a “persistent” or “session” cookie.
Session Cookies: These are temporary and expire as soon as you close your browser. They are used to remember your items as you browse our mat and shelving categories.
Persistent Cookies: These remain on your device for a set period or until you manually delete them. In accordance with European and North American guidelines, we ensure that the lifespan of our persistent cookies is proportionate to their purpose, typically ranging from 30 days to a maximum of 12 months.
Stripe Retention: Retention periods for third-party cookies placed by Stripe are governed by their own global privacy and data handling standards, which are designed to meet international financial regulatory requirements. - Managing Your Preferences
Most web browsers allow you to manage cookies through their settings. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it. For more detailed information on our general data practices, please consult our Privacy Policy. - Contact Us
If you have any enquiries regarding our use of cookies or your data privacy, please contact our support team. We aim to address all correspondence within 24 to 48 hours.
Email: shelf@vaporvane.com
Telephone: +1 (780) 665-4281
Corporate Address: 1280 Terwillegar Blvd, Unit 105, Edmonton, AB T6R 0T9, Canada